Rental Terms and Conditions
CONDITIONS FOR THE RENTAL
OF OUR MERCEDES-BENZ VANS
Basic prerequisites for renting our vans
Basic rental conditions
Rental period of 30 days or more.
The minimum required age for the driver of the rental is at least 21 years.
The driver must be in possession of a valid Group B (EU/EEA standard) driving licence for a minimum of 2 years.
The renter must have a valid ID ornbsp;passport with them when renting the car.
The renter must have a valid VISA or MasterCard with them when renting the car.
Payment can be made in cash or by card (VISA or Master Card).
In the case of the renter being a company, a valid commercial register statement from the country of origin is required.
If you choose a pick-up time outside our working hours (Monday through Friday, 9 AM to 6 PM), we will add a one-time fee of CZK 2 500 to your order. We will also charge the same amount of 2 500 CZK if you choose a return time outside our working hours.
In the event of a traffic accident, the van being vandalised, or stolen, either the Police of the Czech Republic must be contacted, or the police of the country you are currently located in, and where the traffic accident, vandalism, or theft took place.
If the renter damages the van multiple times, resulting in multiple claims, and these multiple claims cannot be settled with the insurance company as one, for each claim a 10% car insurance deductible no lesser than 10 000 CZK will be paid in cash/by card, or subtracted from the security deposit.
If the rental gets stolen, the renter shall pay in cash/by card a 10% car insurance deductible on the claim relating to the theft of the van.
Všeobecné podmínky
Platnost od 1.1.2023
Při rezervaci automobilů přijímáte General Terms and Conditions for the rental of vehicles.
You always get something extra with us
What’s part of the rental price?
The maximum age of our rental vans is 2 years.
Regular servicing of the vans is carried out in an authorized service center only.
Our fleet is constantly updating to meet the demand of our customers.
We offer a loyalty program for our regular customer.
There are no advance booking fees.
A 24 hours a day, 7 days a week support during your rental period.
21% VAT.
For the V-Class, Vito Tourer, EQV, eVito, and Sprinter model lines we charge a daily limit of 250 km per day of rental. Exceeding this limit leads to an additional charge of 7 CZK/km including VAT.
For the Marco Polo and Marco Polo Activity model lines we charge a daily limit of 150 km per day of rental. Exceeding this limit leads to an additional charge of 7 CZK/km including VAT.
We charge a limit of 6 000 km per 30 days of rental. Exceeding this limit leads to an additional charge of 7 CZK per km including VAT.
Pick-up and return of the van anywhere outside out Prague headquarters are subject to a fee. For long-term rental, picking up and dropping off the van is free of charge within Prague.
We do not charge extra for having a second driver with you.
You may depart abroad free of charge.
Assistance in Europe included in the rental price.
Free vignette valid in the Czech Republic.
Free summer or winter tyres depending on the season.
Free washing and cleaning of the car after drop-off (valid when stained accordingly to average use)
And above all, a relaxed attitude.
But that won't surprise you
The price does not include
Consumed fuel.
Parking costs.
Fines for offences you cause.
Foreign country vignettes.
We will be happy to arrange these services for you, please contact us
We can arrange a professional driver, foreign language interpreter or a translator on request.
Foreign country vignettes.
Ecological badges.
Child car seats.
Snow chains.
All kinds of equipment.